Product and Shipping Information
We do not use any preservatives in our products, All products should be stored covered in a cool, dry place away from direct sun. Granola is best eaten within 6-8 weeks. Cookies are best consumed within 10 days. Granola's and cookies can be refrigerated to extend shelf life.
Our products are made in a facility that processes foods that contain wheat (gluten), milk, eggs, soy, peanuts, tree nuts, seeds, and chocolate. While some cookies may not contain all of these products, trace amounts of them may be found in our products.
As all our products are made to order, please allow up to 4 business days to ship out your order. Our packages are shipped using USPS priority mail. We cannot offer international shipping. Nina's Fresh Batch is not responsible for delayed, unclaimed, undelivered, or returned orders due to incorrect or undeliverable addresses or delays caused by due to weather or other causes that we are unable to control.
If you are not satisfied with your order, you may return products in its original, unopened packaging for a refund, however, return shipping will be the responsibility of the customer. Because of the nature of the product, we cannot accept returns for packages that are already opened.