Contact us

We'd love to hear from you! Fill in the contact form below or email us at info@otscookies.com

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Frequently asked questions

Most products are baked to order and shipped within 4 business days of purchase. If you need an order sooner, please email us and we'll do our best to accommodate. Orders are mailed using USPS priority mail and will take between 2-3 business days to arrive.

We do not use any preservatives in our products so our cookies should be consumed within 10 days and our granolas within 6-8 weeks. Just keep our product sealed in a cool dry place or refrigerate to extend shelf life.

Unfortunately, due to cost and length of shipping time, we cannot ship outside the US.

We don't have a storefront, but we sell at markets on Long Island and at select retailers.

Yes! We are Kosher dairy certified.

Yes, all our products, even if they do not include nuts, are prepared with equipment and tools that may be in contact with wheat (gluten), milk, eggs, soy, peanuts, tree nuts, seeds, and chocolate.

Yes! Please email us at info@otscookies.com.